Social media marker Forme Homes Privacy Policy - Custom Home Designers & Builders

Privacy Policy - Forme Homes

We respect your privacy

  • Forme Building Group Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
  • “Personal information” is information we hold which is identifiable as being about you.

Collection of personal information

  • Forme Building Group Pty Ltd will, from time to time, receive and store personal information you enter on to our website, provided to us directly or given to us in other forms.
  • You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
  • Additionally, we may also collect any other information you provide while interacting with us.

How we collect your personal information

  • Forme Building Group Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Use of your personal information

  • Forme Building Group Pty Ltd may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
  • Forme Building Group Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.

Disclosure of your personal information

  • We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
  • We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
  • We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Forme Building Group Pty Ltd, formehomes.com.au, its customers or third parties.
  • Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
  • If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
  • By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Security of your personal information

  • Forme Building Group Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
  • The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Access to your personal information

  • You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@formehomes.com.au.
  • We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Complaints about privacy

  • If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Warehouse 6, 14 Capital Place, Carrum Downs, Victoria, 3201. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Changes to Privacy Policy

  • Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

Website

  • When you visit our website

When you come to our website (www.formehomes.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

  • Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

  • Third party sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Forme Building Group Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

CLIENT TESTIMONIAL.

  • BRUCE AND PAM
    We were fortunate to meet Malcolm, Vance and their team at what was a very stressful time for us. Our first builder having gone into liquidation with our home only at frame stage. Their helpful and professional guidance was invaluable when going through the insurance process. They completed our home to a very high standard and we were kept fully informed through the entire process. They were always available to answer any questions we had. We had a particular desire for a high quality finish to our kitchen and in this regard they exceeded our expectations. If you are looking for a dedicated professional team to build the home you have always dreamed of, then in our experience the Forme Building Group is the company for you.
    BRUCE AND PAM
    CLYDE NORTH
  • DARREN
    We really appreciate your ability to complete the home in such a manner. Especially with the circumstances attached. I am sure you are making a lot of people happy at the moment. I would happily recommend you to any family ready to build.
    DARREN
    MCCRAE
  • BERNADETTE, TREVOR & NIGEL
    Dear Malcolm, We just want to say ‘thank you’ and how very truly grateful and appreciative we are for everything you and your team have done for us. You really are an amazing team. Thank you especially to you Malcolm for all the patience you’ve had and to Vance and Maaike for their continued support throughout. Having chosen Forme Homes to create our new home is a wonderful feeling. Thanks again. We love our home and can’t wait to move in.
    BERNADETTE, TREVOR & NIGEL
    CRANBOURNE EAST
  • HAYLEY & ANT
    Malcolm and Vance were very accommodating with changing a few things in our plans to better suit us. They also went above and beyond in helping us obtain our subdivision and gave us guidance where it was needed. Communication was exceptional throughout the build and Maaike provides great administration support and is very prompt with responses.
    HAYLEY & ANT
    LANG LANG
  • GLENN
    I have very much enjoyed working with the Forme Homes Team on this project and am very happy with how the project finished up. Special thanks to Vance. Nothing was too much trouble and his help, advice and patience was much appreciated. I won't hesitate to recommend you guys to anyone and look forward to the opportunity to work with you again.
    GLENN
    ROSEBUD DEVELOPMENT
  • BRENDAN & NICOLE
    Forme Homes were great from start to finish, guiding us through the home building process for first time builders and offering excellent suggestions along the way to make our dream home.
    BRENDAN & NICOLE
    CRANBOURNE SOUTH
  • Paul & Mona
    Thanks to the Forme Homes team for delivering us a beautiful family home. We couldn’t ask for more. The process was so smooth at every level until the end stage, and the results were outstanding. We cannot fault even anything from emails (responded quickly), professionalism, quality, time frame, care, precision and much more. Everyone who sees it is full of admiration. Forme Homes team were very attentive to all our concerns and details. Specially heaps thanks to site manager “John”. Really down-to-earth person. When we bought a sloping land, we were very unclear about what plan would work, but Forme Homes made it possible by building us a dream home easily. We are over the moon with the results. It’s very challenging to find good builders during this time, but we are glad we found one. We (Paul and Mona) would heartily recommend Forme Homes to anyone thinking to build.
    Paul & Mona
  • Ruffian Chiram
    After wasting money with drafts, architects, and so many dodgy builders, we finally found a good one! We haven't built yet and only got past the drafting stage, but the time spent with Forme Homes was better than all of the past experiences. We were worried about certain restrictions being an odd-sized block, but Lorna worked her magic, even going to the block itself and drafting a plan that totally amazed us - thank you Lorna. There's a reason why Forme Homes has 5-star reviews. We will definitely be building with Forne Homes, and I do recommend building your home with Forme Homes. Thank you, Vance. Thank you, Lorna.
    Ruffian Chiram
  • Tara Delgrosso
    So happy with our new beautiful family home. What a wonderful company to work with, they made our experience stress-free, and nothing was ever a hassle. Everyone at Forme was so lovely to deal with, we couldn't speak more highly of them and our end product. Thank you once again.
    Tara Delgrosso
  • Brendan Boyd
    Forme Homes were great to deal with for building our family home. From the design stage to completion, everything was professionally completed to a high-quality standard.
    Brendan Boyd
  • Lili Z
    Great quality and services. Responsive and responsible.
    Lili Z